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Taylor Telecom Blog

Maintenance Windows: What’s The Deal? Usually, They Mean Updates and Improvements Coming Your Way
Jun 17, 2021   12:58 PM

If you follow Taylor Telecom on social media, you may have seen one of our “maintenance window” notifications and wondered what exactly that means.

 

Periodically, Taylor Telecom’s network needs to undergo maintenance. Our technicians work as quickly as possible to ensure that, if you experience any disruption to your service, it is brief. We usually schedule the maintenance between midnight and 2 AM so as to disrupt as few customers as possible.

 

With proactive maintenance, Taylor IT staff can identify and troubleshoot any network issues before they cause a problem; keep hardware and software up to date; and predict and prevent future issues. Infrequently, the maintenance is to fix an unpreventable issue; for example, Taylor experienced a fiber cut in April and needed to fix it right away. However, most often, we are trying to stay ahead of the game and anticipate any future problems before they even arise.

 

Taylor Telecom is pleased to bring you updates and improvements including:

  • We added new customer Calix routers with new features -- parental controls and internet security-- as well as Wi-Fi 6.
  • We introduced two new customer apps – the “Taylor Telecom” app for the Calix routers and the “Ebill” app (labeled as “Innovative systems LLC, ebill").
  • We are currently installing a new voice switch,
  • We are upgrading our data network to provide more data throughout,
  • We are currently upgrading Eula and Denton Valley with fiber, and
  • We will soon start upgrading Oak Creek Lake and all of Hawley area with fiber.

 

Rest assured that Taylor’s network is robust, fast and reliable. And if you are one of our night owl customers, please accept Taylor’s apologies if you’ve experienced interrupted streaming or gaming. We are being proactive to make your network experience better in the future.

Parental Controls: Kid Safety and Parental Peace of Mind
May 06, 2021   08:38 AM

Do you need help managing and monitoring your kids’ screen time?

All parents will tell you that kids love screens. And why wouldn’t they? Screens provide entertainment and activities – games to play, shows to watch, books to read, educational content – all in the palms of their little hands. Children are very technologically aware and proficient, sometimes more so than their parents! Although there is much upside to your children’s digital understanding and access, it’s also important for parents to be aware of and take steps to protect against the downside and dangers of the online world. But how?

  • Set some boundaries on what content and sites are allowed, as well as the amount of time spent on them. These will be different for all families, but it’s a good idea to decide what the limits will be in your household.
  • Discuss your concerns and rules with your kids. Transparency is good! It will be easier to follow boundaries when your kids understand your reasoning.
  • Make sure the rules are easy to track and follow! Automation is key. Busy parents don’t always have time to hang over their kids’ shoulder to make sure they are spending their screen time on the agreed-upon content. There are apps for that, and we highly recommend using Parental Controls.

TaylorTel Parental Control Offering: Making it Easy to Keep an Eye on Them!

Parents – do you ever hear yourself saying: “During the school day, you are only allowed to use screens for school. After school you can only be on Instagram until 5PM before homework or sports.” But then it’s hard to police? You can set parameters using Parental Controls - for example - to allow Google Classroom as the only internet activity from 9AM to 3PM, and then after 3PM, set a 2-hour time limit for Instagram.

Taylor is pleased to offer a comprehensive solution right through the Taylor app that provides Parental Control. It’s got tons of helpful features!

Filtering which lets you choose appropriate content by age.

  • You can block or allow access at the content, application, or website level.
  • You can customize the app to filter for individual family members and then apply to social media, videos, and games for both apps and websites.

Time limit blocks enable you to limit the amount of time that your children use platforms, like YouTube, or categories, like social media.

  • If you have an 8-year-old and a teenager, no problem! Everyone in the house can have separate limits.

Extra allowances let you be the good guy! You can reward your child with more screen time on a certain day just by pressing a button.

You can get all this for only $8/month or it comes included when you subscribe to Premium Wi-Fi PLUS. Premium Wi-Fi PLUS is only $25/month and comes with (1) our latest router for excellent Wi-Fi coverage throughout your entire home, (2) internet support, (3) Parental Control and (4) Internet Security!

Want more information on Taylor’s Parental Control? Check out our How-To Videos.

Go to Taylortel.net or call us at 325-846-4111 to order Parental Control and get some peace of mind today.

 

 

Background Sources:

https://www.tec.com/blog/tips-for-parents-on-making-online-safer-for-kids-time-limits-parental-controls

https://meetcircle.com

What is Wi-Fi 6? And what’s in it for me?
Apr 08, 2021   06:27 PM

Wi-Fi 6 is a wireless networking standard - a set of ground rules for how your devices communicate with your router. The number 6 means it’s the latest generation of Wi-Fi technology (actually called 802.11ax but who can remember that?). As the newest Wi-Fi protocol, Wi-Fi 6 is faster, more capable, and more power efficient. Simply put, Wi-Fi 6 is the best you can get and if you have a Wi-Fi 6 router and Wi-Fi 6 capable device then you will get all the benefits of this new standard.

  • Faster speed and lower latency. Reduced latency means there are shorter or no delay times as data is sent. Wi-Fi 6 will help connection quality improve, so you get more information faster.
  • Fewer dead zones. Wi-Fi 6 routers can better focus signals on a particular device, especially if it looks like that device is having trouble with a connection, making dead zones in your house less likely.
  • Better battery life. Wi-Fi 6 makes it easier for devices to “sleep” while waiting for a Wi-Fi transmission, which can save a significant amount of battery life for devices.

Overall, with Wi-Fi 6, more devices can utilize your network at higher speeds at the same time. When you have a lot of devices on the same network, Wi-Fi 6 devices will not be subject to the same bottlenecks or limitations experienced by older routers and devices.

If you want to get the benefits of Wi-Fi 6, you’ll need support on both ends: the phone or tablet or computer that’s using the Wi-Fi and the router that’s dishing it out. A network is only as fast as the slowest device in the loop. The good news is that essentially all smartphones, laptops and tablets released from 2020 on will have chipsets that support Wi-Fi 6.

In the end, it’s about speed and efficiency. If you want the fastest Wi-Fi speeds for all of your devices, then Wi-Fi 6 is answer. 

Does Taylor Offer Wi-Fi 6?

Taylor offers Wi-Fi 6. Contact Customer Service at 325-846-4111 or 1-800-238-4155 (24 hours) for more information.

Want to know more?

CNet has a great Wi-Fi 6 explanation: https://www.youtube.com/watch?v=di-MbEqgzmk

 

 

References:

https://www.digitaltrends.com/computing/what-is-wi-fi-6/

https://www.gearpatrol.com/tech/a34225881/what-is-wi-fi-6-explained/

https://www.youtube.com/watch?v=di-MbEqgzmk

Want to Maximize Your Wi-Fi Speed? Check the Set-Up in Your House
Mar 09, 2021   11:38 AM

Taylor Telecom offers high-speed internet – like really high speeds -- yet sometimes we hear from customers who aren’t seeing the speeds they expected. Often, the issue ends up being the set-up in their home. PC Magazine warns, “Don't rely on obsolete hardware… if you are running old hardware you can't expect the best performance.” 

The network in your house is only as fast as the slowest component. That means that your speed is potentially limited by any or all of the equipment in your home. You need to check to make sure all of the devices on your network are provisioned for the fastest connection: your modem, router, ethernet ports, your devices (iPad, computer), Wi-Fi extenders, etc.

For example, if you have an Internet package that offers speeds up to 600 Mbps, but the signal is being routed via an older router, you will not achieve the maximum speeds. It’s like trying to watch HD TV on a standard definition TV – it just won’t be high definition.

Sometimes, larger houses require a mesh router, which is a systems with multiple access points for broadcasting your Wi-Fi. One of those points links to the modem and acts as the router, while other access points (“satellites”) capture and rebroadcast the signal.

So check it all. We know that you likely can’t go out and buy new everything, but if you have an older model computer, that could be the culprit for your slowness. If your router is from 2013, you may want to upgrade it. If your router is buried in a bedroom closet, it would be better to move it to a more central location in your home.

If you have questions about optimizing your home network – Taylor is here to help. Call us at (325) 846.4111.